Frequently Asked Questions

We want to make the process of bidding on your favorite products as easy as possible. Here are some frequently asked questions that we get from our customers that may aid  in the use of our website. If you don’t find what you are looking for on this page feel free to use the “contact us” tab to send us any question you may have.

How do I purchase bids?

You can purchase bids once you have registered successfully. Bids will be sold in predetermined package sizes which can be found by simply hitting the “Buy Bids” button.  Don’t forget to enter a PROMO CODE if you have one!

How long will it take to receive my items and how will they be shipped?

Once the auctions are over, you will select your item if it is a choice auction. Products will be shipped within the following 2 (two) business days after payment has been received. All products will be shipped USPS Priority with signature confirmation. Tracking information will be sent to the email you provided upon registration.

How do I know your items are Authentic?

We guarantee all items sold at OneCentKicks.com are 100% Authentic. If you are not satisfied in any way we offer a 14 day return policy, no questions asked, just pay for the return shipping. The product must be in its Original condition for a full refund.

How does OneCentKicks offer such low prices?

Our unique auction model guarantees that every auction ends with the winner paying below the retail value of the sneaker.

Do we ship internationally?

We will ship internationally only to the confirmed billing address of the credit/debit card. There will be an extra shipping charge depending on your location. We understand that there are penny auction enthusiasts all over the world, and we want everyone to be able to participate.

Do you charge tax on purchases?

Tax is only added on if you are located in the State of Colorado, which is where the business is registered.